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GDPR Compliance

Last Updated: August 25, 2026

Our Commitment to Data Protection

Putel Pension Guide is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our data protection responsibilities seriously and have implemented appropriate measures to ensure your personal information is processed lawfully, fairly, and transparently.

Data Controller

Putel Pension Guide acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing your personal data.

Contact details:
Email: [email protected]
Address: 42 Kensington Gardens, London, W2 4RB, United Kingdom

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: To fulfill contractual obligations when you engage our services
  • Legal Obligation: To comply with legal and regulatory requirements
  • Legitimate Interests: For business operations that do not override your fundamental rights

Your Rights Under UK GDPR

You have comprehensive rights regarding your personal data:

Right to Access

You may request a copy of the personal data we hold about you. We will provide this information within one month of receiving a valid request.

Right to Rectification

You may request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent.

Right to Restriction

You may request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You may request to receive personal data you provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two months for complex requests.

We may request specific information from you to verify your identity before processing rights requests. This is a security measure to ensure personal data is not disclosed to unauthorized persons.

Data Security Measures

We implement appropriate technical and organizational measures to protect personal data, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Staff training on data protection principles
  • Secure storage and disposal of physical records

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach, as required by UK GDPR.

International Data Transfers

We primarily process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

Complaints

If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Phone: 0303 123 1113

Data Protection Officer

While we are not required to appoint a Data Protection Officer, we have designated a data protection contact person responsible for monitoring compliance with UK GDPR. For data protection inquiries, please contact [email protected].

Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.

Putel Pension Guide

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Email: [email protected]

Address: 42 Kensington Gardens, London, W2 4RB, United Kingdom

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