Privacy Policy

Last Updated: August 25, 2026

Introduction

Putel Pension Guide respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you use our website and services.

Information We Collect

We may collect and process the following categories of personal data:

Contact information including name and email address
Age and employment information relevant to pension planning
Pension scheme details and financial information you provide during consultations
Communications between you and our team
Technical data including IP address, browser type, and device information

How We Use Your Information

We use your personal data for the following purposes:

To provide pension guidance services you have requested
To communicate with you regarding your consultations
To improve our services and website functionality
To comply with legal and regulatory obligations
To send service-related communications

Legal Basis for Processing

We process your personal data based on:

Your consent when you submit forms or request services
Contractual necessity to deliver the services you have purchased
Legitimate interests in operating and improving our business
Legal obligations under UK data protection laws

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

With service providers who assist in delivering our services
When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of others

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Consultation records are typically retained for seven years in accordance with professional guidance standards.

Your Rights

Under UK data protection legislation, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

Cookies

Our website uses essential cookies to ensure proper functionality. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated date will be revised accordingly. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: 42 Kensington Gardens, London, W2 4RB, United Kingdom